Tower
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سارية من 13 نوفمبر 2026 · محدّثة في 13 نوفمبر 2026
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Terms of Service for Tower Password Manager Solution
Effective Date: May 20, 2024
Last Updated: November 13, 2026
Operating Entity: Datasirpi FZC-LLC, Sharjah, United Arab Emirates
Welcome to Tower. These Terms of Service ("Terms" or "Agreement") constitute a legally binding contract between you (either as an individual subscriber or as an authorized corporate representative of an enterprise entity) and Datasirpi FZC-LLC. Tower is an enterprise-grade, zero-knowledge password management, digital vault, and secrets orchestration platform designed to securely synchronize credentials, passkeys, and confidential data across distributed systems.
Please review these Terms thoroughly before downloading client applications, provisioning organizational seats, or connecting to the Tower cloud synchronization infrastructure.
1. Legal Entity, Governing Law, and Electronic Mutual Assent
Establishing an unambiguous corporate and regulatory nexus is a foundational requirement for software-as-a-service (SaaS) and cybersecurity platforms operating within the United Arab Emirates. Clear jurisdictional boundaries safeguard the integrity of digital transactions and establish predictable legal enforcement for both the service provider and its global user base.
1.1 Corporate Ownership and Registration
The Tower platform, including its proprietary client applications, browser plugins, command-line tools, cryptographic coordination protocols, and cloud sync servers, is solely owned, deployed, and operated by Datasirpi FZC-LLC, a limited liability company organized and existing under the laws and commercial regulations of the Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates (hereinafter referred to as the "Company," "we," "us," or "our").
The official registered corporate address of the Company is:
Datasirpi FZC-LLC
Business Centre, Sharjah Publishing City Free Zone,
Sharjah, United Arab Emirates.
1.2 Governing Law and Statutory Enforceability
This Agreement, and all matters arising out of or relating to the execution, performance, interpretation, enforceability, or breach of these Terms, shall be governed by, construed, and enforced strictly in accordance with the federal laws of the United Arab Emirates and the local laws, regulations, and public order rules applicable in the Emirate of Sharjah, without giving effect to any choice of law or conflict of law principles.
Specifically, this Agreement is executed and enforced under the statutory authority of:
UAE Federal Decree-Law No. 46 of 2021 on Electronic Transactions and Trust Services , ensuring that electronic mutual assent, digital signatures, clickwrap execution, and electronic communications possess full legal validity, enforceability, and evidential weight identical to physical, wet-ink instruments; and
Federal Law No. 5 of 1985 (Civil Transactions Law of the United Arab Emirates / UAE Civil Code) , establishing the legal requirements for contract formation, mutual covenants, good-faith performance, and default remedies.
1.3 Exclusive Judicial Forum and Jurisdiction
Subject to the multi-tiered dispute resolution procedures set forth in Section 10 of these Terms, any judicial controversy, proceeding, lawsuit, or legal claim arising out of or in connection with the Tower platform, services, software, or this Agreement shall be submitted to the exclusive jurisdiction of the Courts of Sharjah or the UAE Federal Courts. The parties explicitly submit to the personal and subject-matter jurisdiction of such courts and irrevocably waive any objections based on improper venue, inconvenient forum (forum non conveniens), or lack of personal jurisdiction.
2. Mutual Assent, Active Consent Mechanisms, and Contract Modification
To establish maximum legal enforceability and prevent procedural ambiguity, Datasirpi FZC-LLC enforces an affirmative consent architecture across all software delivery channels.
2.1 Enforceability of the Clickwrap Architecture
Access to and usage of the Tower platform is strictly conditioned upon the user executing an active, verifiable, and recorded "Clickwrap" acceptance event. In accordance with international contract best practices and UAE Federal Decree-Law No. 46 of 2021 on Electronic Transactions and Trust Services, the Company categorically rejects passive or implied assent mechanisms (such as "Browsewrap" models or pre-checked digital consent boxes).
Users must affirmatively click a button marked "I Agree," "Create Vault," or check an unpopulated box certifying that they have reviewed, understood, and agreed to be bound by these Terms and the incorporated Privacy Policy. This action creates an auditable, cryptographically verifiable operational log establishing mutual assent and intent to enter into a contract. If you do not agree unconditionally to these Terms, you are strictly prohibited from creating an account, downloading client software, or transmitting data to Tower synchronization endpoints.
2.2 Corporate and Representative Capacity
If you accept these Terms on behalf of a corporation, partnership, government body, or other legal entity (such as an Enterprise Administrator provisioning seats for an IT organization), you represent, warrant, and covenant that:
You possess full legal power and corporate authority to bind that entity to this Agreement;
Your agreement to these Terms constitutes a valid and binding obligation of that entity; and
All team members, employees, and managed users accessing Tower under that organization's license will comply strictly with the terms and conditions set forth herein.
2.3 Non-Silent Updates and Modification Protocols
Datasirpi FZC-LLC reserves the right to amend, restate, or update these Terms periodically to reflect legislative modifications, evolving cybersecurity standards, technical architectural updates, or changes in commercial subscription offerings. The Company strictly prohibits "Silent Updates":
Material Modifications: For any revisions that materially diminish your contractual rights, expand the Company's limited data permissions, increase financial liability, or alter dispute resolution procedures, the Company shall provide at least thirty (30) calendar days' advance written notice via in-app banner announcements, system dashboards, or direct email notification to the registered primary administrative email address. Such updates shall require an affirmative "Click-to-Accept" re-execution before continued access to synchronization clusters is granted.
Non-Material Updates: Minor administrative changes, typographical corrections, formatting adjustments, or legal clarifications that do not impair core user rights may be published directly on the Company website with an updated "Last Updated" timestamp. Continued use of the platform after the effective date of such non-material changes constitutes acceptance of the amended Terms.
3. Multi-Tenant User Roles, Organizational Hierarchy, and Eligibility
Tower is engineered as a multi-tenant secrets management environment. To ensure appropriate security segregation, access control, and liability apportionment, the platform establishes discrete user classes and administrative tiers.
3.1 Structural User Classification Matrix
The platform recognizes three core categories of users, each governed by specific operational permissions and contractual duties:
User Class | Functional Role & Permissions | Contractual Basis & Governance |
|---|---|---|
Enterprise / Organization Administrators | Oversees tenant organizational instances; provisions and deprovisions member seats; defines master team policies (e.g., mandatory multi-factor authentication, session timeout durations); manages enterprise subscription billing, Stripe invoicing, and license renewals. | Bound by Enterprise Subscription Terms; acts as the primary contracting party for organizational instances under UAE Civil Code. |
Managed Users / Team Members | Professional end-users (e.g., developers, IT staff, corporate personnel) operating within an organization's provisioned workspace; manages individual credentials and accesses shared team vaults strictly in accordance with permissions granted by the Enterprise Administrator. | Bound by user terms; subject to organizational policy enforcement, administrative suspension, and role de-provisioning. |
Individual Account Holders | Standalone individual or family users who deploy Tower for personal, family, or independent digital credential management; retains sole, unmanaged administrative authority over their personal cryptographic vault. | Direct contractual relationship with Datasirpi FZC-LLC; individual subscriber under consumer and digital protection rules. |
3.2 Age Thresholds and Legal Capacity
In strict compliance with UAE statutory standards and global data protection regimes (including UAE PDPL Federal Decree-Law No. 45 of 2021), Tower is not available to, nor marketed toward, minors. All account holders and authorized users must be at least eighteen (18) years of age (or the age of legal majority in their home jurisdiction). By initiating account creation or entering the platform, you represent and warrant that you are legally competent and possess full legal capacity under UAE Law to enter into a binding contract. Accounts discovered to be registered by or on behalf of individuals under eighteen (18) years of age are subject to immediate and irreversible termination.
3.3 Administrative Governance, Tagging, and Banning Rights
Enterprise Administrators possess the technical authority to govern their managed workspaces, which includes provisioning roles, revoking access permissions, restricting export capabilities, and tagging accounts for auditing or security quarantine.
Concurrently, Datasirpi FZC-LLC retains the unilateral corporate and operational right to suspend, rate-limit, tag (e.g., "Abusive API Activity," "Payment Default"), or permanently ban any account across both enterprise and individual tiers that engages in unauthorized API abuse, credential stuffing attempts against authentication clusters, non-payment, or actions that compromise the availability or security of other platform tenants.
4. Software License Grant, Intellectual Boundaries, and Acceptable Use Restrictions
The legal mechanism governing your access to the Tower software suite is a limited, conditional software license. No ownership or title in the underlying software is transferred to any user or enterprise under these Terms.
4.1 Limited License Grant
Conditioned upon your continuous compliance with this Agreement and timely remittance of all applicable subscription fees, Datasirpi FZC-LLC grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license during the Term to:
Install and execute the Tower client software (including mobile applications, desktop applications, browser extensions, and CLI binaries) on authorized personal or corporate hardware; and
Access and interact with the hosted Tower cloud synchronization infrastructure solely for its intended purpose of managing, storing, and retrieving your encrypted credentials, digital identities, and secure notes.
4.2 Material Obligations and Prohibited Conduct
Any violation of the restrictions enumerated in this Section constitutes an incurable Material Breach of this Agreement, authorizing Datasirpi FZC-LLC to immediately terminate your license, suspend cloud synchronization services, and pursue all available civil, statutory, and injunctive remedies under UAE law and international treaties.
You expressly covenant and agree that you shall not , directly or indirectly, nor permit any third party to:
Reverse Engineering & Decompilation: Decompile, disassemble, reverse engineer, decode, or otherwise attempt to derive, reconstruct, or inspect the source code, underlying logic flows, proprietary synchronization protocols, or unexposed backend endpoints of the Tower software, except to the extent strictly permitted by non-waivable statutory copyright exceptions;
Cryptographic Tampering & Fuzzing: Conduct automated stress testing, fuzzing, penetration testing, distributed denial-of-service (DDoS) simulations, or automated cryptanalysis against Tower production clusters without the prior express written authorization of Datasirpi FZC-LLC;
Illicit Payload Hosting: Store, sync, or transmit within encrypted vault payloads any data, materials, or files that contain malware, ransomware, weaponized exploits, or content promoting terrorism or illegal activities under UAE Federal laws;
Scraping and Service Extraction: Deploy automated bots, scrapers, or crawlers to capture metadata, harvest user interfaces, or replicate the proprietary workflows of Tower to develop, market, or train a competing password management or secrets orchestration service;
Sublicensing and Commercial Redistribution: Resell, rent, lease, sublicense, time-share, or provide Tower synchronization capabilities as a managed service bureau to unauthorized third parties outside your designated enterprise subscription tier.
4.3 Auditing and Telemetry Rights
Datasirpi FZC-LLC reserves the right to monitor aggregate server load, protocol metadata, connection volume, and authentication error rates to detect systemic anomalies, mitigate brute-force attacks, verify compliance with seat licensing thresholds, and ensure platform-wide operational stability.
5. Subscription Terms, Stripe Payment Architecture, Cancellation, and Refund Policy
Access to the full feature set of Tower—including multi-device cloud synchronization, automated credential monitoring, and team sharing—is offered under a Public Offer model on a commercial subscription basis.
5.1 Pricing Structure, Auto-Renewal, and Invoicing
All subscription plans, feature tiers, billing intervals (monthly or annual), and per-seat fee schedules are transparently displayed during checkout and within your administrative billing portal.
By initiating a subscription, you acknowledge and agree that:
Automated Recurring Billing: Subscriptions automatically renew at the expiration of each billing interval (e.g., month-to-month or year-to-year) at the then-prevailing tariff rate, unless affirmatively cancelled prior to the designated renewal timestamp. You authorize Datasirpi FZC-LLC to charge your designated payment instrument on a recurring basis;
Stripe Processing Infrastructure: All payment processing, merchant settlement, credit card validation, and recurring subscription tokens are handled through our integrated payment partner, Stripe. All payment transmissions execute over PCI-DSS Level 1 compliant, encrypted server-to-server endpoints. Datasirpi FZC-LLC never receives, processes, or stores raw, unencrypted credit card numbers, CVVs, or bank account routing numbers on its production databases;
Taxes and Currency: All fees are denominated in United States Dollars (USD) or United Arab Emirates Dirhams (AED), as specified at the point of sale. You are solely responsible for all applicable taxes, levies, value-added taxes (UAE VAT TRN: 104137181400003), or withholding charges assessed by any governmental authority in connection with your subscription.
5.2 Frictionless Subscription Cancellation
Datasirpi FZC-LLC firmly believes in fair, transparent digital commerce. Users may terminate their subscription renewal at any time without encountering artificial delays, cancellation fees, mandatory phone calls, or dark patterns:
Self-Service Portal: You may cancel automated renewals immediately by navigating to your account dashboard under Account Profile > Billing & Subscriptions and clicking "Cancel Subscription"; or
Support Request: You may submit a written cancellation request via email to support@datasirpi.com or contact@datasirpi.com from your primary registered administrative account.
Upon successful cancellation, your subscription will remain fully active with all synchronization privileges until the conclusion of your current prepaid billing cycle. At the end of the billing cycle, synchronization endpoints will transition to read-only or offline mode in accordance with Section 9.
5.3 Billing Disputes and Refund Policy
Datasirpi FZC-LLC maintains a structured dispute and refund evaluation protocol:
14-Day Dispute Window: If you identify an erroneous, unauthorized, or disputed recurring charge on your billing statement, you must notify our support team at support@datasirpi.com within fourteen (14) calendar days of the transaction date. Failure to raise a dispute within this 14-day window constitutes a formal waiver of claims regarding that specific charge;
Investigation and Processing: Validated claims regarding billing errors, accidental duplicate transactions, or substantiated unauthorized platform access will be reviewed within ten (10) business days. Approved refunds are credited exclusively back to the original payment instrument via Stripe within five to ten (5–10) business days following administrative approval;
Usage Carve-outs: Except as explicitly provided above or mandated by non-waivable statutory consumer protection laws, subscription fees for partially used monthly or annual billing periods are non-refundable.
6. Cryptographic Allocations, Zero-Knowledge Mechanics, and Vault Custody
Unlike standard SaaS platforms where the service provider maintains custodial authority over stored data, Tower operates on a strict Zero-Knowledge, End-to-End Cryptographic Architecture . This architectural reality fundamentally alters the legal duties and liabilities of the parties.
6.1 Cryptographic Mechanism and Client-Side Derivation
All personal credentials, usernames, passwords, passkeys, credit card records, software licenses, secure notes, and digital vault attachments are encrypted and decrypted exclusively on your local client device.
The cryptographic keys required to decrypt vault contents are derived from your Master Password and unique cryptographic salts utilizing memory-hard key derivation algorithms (such as Argon2id or PBKDF2 with high iteration counts), combined with authenticated cipher suites ( AES-256-GCM ). Decryption keys are held strictly in transient device memory (or isolated within hardware security modules such as Apple Secure Enclave or Android Keystore) and are never transmitted, synchronized, or exposed to Datasirpi FZC-LLC sync clusters.
6.2 Absolute Exclusion of Company Custodial Visibility
You expressly acknowledge, understand, and agree that:
The Company possesses zero visibility into your plaintext vault payloads, cryptographic seeds, or master credentials;
The Company maintains no administrative backdoor, master override key, or forensic bypass mechanism capable of decrypting your vault data; and
The Company cannot access, read, review, or disclose the plaintext contents of your vault to law enforcement authorities, regulatory agencies, or judicial bodies, as it is mathematically impossible to do so without your locally held Master Password.
6.3 Sole User Responsibility for Credential Custody (Irrecoverability)
Because Datasirpi FZC-LLC does not know, store, or transmit your Master Password or Account Recovery Key, you bear sole, absolute, and unshared responsibility for preserving their confidentiality and security .
CRITICAL LEGAL NOTICE AND IRRECOVERABILITY WARNING:
IF YOU LOSE, FORGET, OR MISPLACE YOUR MASTER PASSWORD AND FAIL TO RETAIN AN ACCURATE COPY OF YOUR EMERGENCY ACCOUNT RECOVERY KEY, YOUR ENCRYPTED VAULT DATA WILL BECOME PERMANENTLY, IRRETRIEVABLY MATHEMATICALLY INACCESSIBLE. DATASIRPI FZC-LLC CANNOT RESET YOUR MASTER PASSWORD, CANNOT REGENERATE YOUR RECOVERY KEY, AND CANNOT RESTORE ACCESS TO YOUR VAULT. YOU EXPRESSLY RELEASE AND DISCHARGE DATASIRPI FZC-LLC FROM ANY AND ALL LIABILITY, CLAIMS, DEMANDS, DAMAGES, OR LOSSES ARISING DIRECTLY OR INDIRECTLY FROM YOUR INABILITY TO ACCESS YOUR VAULT DUE TO FORGOTTEN OR LOST CREDENTIALS.
7. Intellectual Property, Proprietary Technologies, and Moral Rights Waiver
All intellectual property rights associated with the Tower platform represent the core corporate assets of Datasirpi FZC-LLC and are protected under UAE legislation and international intellectual property conventions.
7.1 Ownership of Proprietary Assets and Cryptographic Frameworks
All software code, binaries, algorithms, cryptographic synchronization state engines, database schemas, user interface (UI) and user experience (UX) designs, trademarks, trade dress, service marks, documentation, and the architectural implementations developed via the Company's proprietary Health Systems Design (HSD) methodology and cryptographic engineering frameworks are and shall remain the sole and exclusive property of Datasirpi FZC-LLC. Nothing contained in these Terms shall be construed as conferring, by implication, estoppel, or otherwise, any ownership interest or proprietary license in or to the Company's intellectual property.
7.2 User Feedback, Submissions, and Moral Rights Waiver
If you submit suggestions, feature requests, vulnerability reports, enhancements, or bug fixes regarding Tower ("Feedback"), you acknowledge and agree that:
Such Feedback becomes the sole and exclusive property of Datasirpi FZC-LLC without any requirement for confidentiality, attribution, or compensation;
You hereby grant the Company an irrevocable, perpetual, worldwide, fully paid-up, royalty-free, and transferable license to incorporate, commercialize, and exploit such Feedback in any product or service; and
In accordance with the provisions of UAE Federal Decree-Law No. 38 of 2021 on Copyrights and Neighboring Rights , you hereby expressly, irrevocably, and unconditionally waive all moral rights (including the right of attribution, paternity, and the right to object to modifications) in and to such Feedback to the fullest extent permitted under UAE law.
8. Warranty Disclaimers, Liability Caps, and Statutory UAE Carve-Outs
SaaS platforms and cryptographic security utilities require clear contractual risk boundaries to remain economically viable and universally accessible.
8.1 "As-Is" and "As-Available" Warranty Disclaimer
To the maximum extent permitted under applicable law, the Tower platform, applications, and cloud synchronization services are provided on an "AS-IS" and "AS-AVAILABLE" basis.
Datasirpi FZC-LLC, its affiliates, directors, officers, employees, agents, and licensors expressly disclaim all warranties, conditions, and representations of any kind, whether express, implied, statutory, or otherwise, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, and quiet enjoyment.
Specifically, the Company does not warrant that:
The software will operate uninterrupted, secure, or completely error-free;
Cloud synchronization will be continuous, instantaneous, or available during scheduled maintenance windows;
The software will resist every conceivable, novel, or nation-state cyberattack or hardware-level vulnerability; or
The platform's automated autofill and browser injection mechanisms will be 100% compatible with all third-party web forms, web applications, or mobile operating system frameworks.
8.2 Strict Aggregate Liability Cap
To the maximum extent permitted under applicable law, the total cumulative and aggregate liability of Datasirpi FZC-LLC, its affiliates, subsidiaries, directors, officers, employees, and licensors for any and all claims, controversies, liabilities, lawsuits, or damages arising out of or related to this Agreement or the use of Tower—regardless of the legal theory, whether sounding in contract, tort (including negligence), strict liability, or breach of statutory duty— shall be strictly capped and limited to:
The total financial amount actually paid by you to Datasirpi FZC-LLC for the specific Tower subscription during the six (6) months immediately preceding the event giving rise to the claim; or
Five Hundred United Arab Emirates Dirhams (500 AED), whichever amount is lower.
8.5 Mutual and User Indemnification Obligations
You agree to defend, indemnify, and hold harmless Datasirpi FZC-LLC, its officers, directors, employees, agents, and affiliates from and against any third-party claims, demands, liabilities, damages, losses, or expenses (including legal fees) arising out of or related to your breach of this Agreement, violation of applicable law, or illegal payload transmission. Datasirpi FZC-LLC shall defend and indemnify you against direct third-party claims alleging that the core platform technology directly infringes a valid patent or copyright, subject to prompt notification and complete defense control.
8.3 Consequential, Indirect, and Data Loss Exclusions
Under no circumstances shall Datasirpi FZC-LLC be liable to you or any third party for any indirect, incidental, consequential, special, punitive, exemplary, or reliance damages whatsoever. This exclusion encompasses, without limitation, damages for lost business profits, loss of goodwill, business interruption, loss of enterprise data, compromise of third-party systems, or the catastrophic loss of encrypted credentials resulting from lost master keys, synchronization conflicts, or hardware corruption, even if the Company has been advised of the possibility of such damages.
8.4 Mandatory UAE Public Policy and Statutory Carve-Outs
Nothing contained within Section 8 or any other provision of these Terms shall limit, restrict, or exclude the liability of Datasirpi FZC-LLC where such limitation or exclusion is explicitly prohibited by mandatory statutes or public order rules of the United Arab Emirates, including:
Liability for death or personal injury caused directly by the Company's gross negligence; or
Liability for intentional fraud, criminal wrongdoing, or fraudulent misrepresentation.
9. Account Termination, Cryptographic Vault Deprovisioning, and Data Retention
This Section governs the procedural de-escalation, license revocation, and data purging workflows when an account is terminated or decommissioned.
9.1 Grounds for Immediate Account Termination
Datasirpi FZC-LLC reserves the right to immediately suspend, restrict, or terminate your account, revoke your software license, and disable cloud synchronization endpoints, with or without prior notice, upon the occurrence of any of the following:
A material breach of the Acceptable Use Restrictions set forth in Section 4;
Non-payment, chargeback, or persistent default on subscription fees;
Suspected fraudulent, criminal, or unauthorized activity originating from your account;
Operational threats to multi-tenant platform security or stability; or
In compliance with a lawful, enforceable subpoena, court order, or binding decree issued by a UAE court or authorized regulatory authority.
9.2 Post-Termination Cryptographic Purging Protocols
Upon termination of your account (whether initiated by you or by the Company):
Immediate Token Revocation: Your active authentication tokens, cryptographic session authorizations, and cloud synchronization endpoints shall be revoked immediately, terminating real-time sync across your devices;
45-Day Automated Server Purge: In strict accordance with the Company’s automated purging protocol and global privacy baselines, all encrypted vault blobs, account profiles, and associated routing metadata stored on Tower production clusters shall be permanently and irreversibly overwritten and deleted within forty-five (45) calendar days;
Local Vault Retention: Termination of cloud services does not automatically wipe local, client-side application caches on your hardware. You remain responsible for manually wiping client-side databases if you decommission local hardware.
9.3 Statutory UAE Financial and Audit Retention Carve-Outs
Notwithstanding the automated 45-day cryptographic purging protocol, Datasirpi FZC-LLC is legally mandated under UAE Federal corporate, accounting, and tax regulations to preserve historical financial transaction records, corporate invoices, VAT documentation, and Stripe payment metadata. Such records shall be maintained in an encrypted, archived, read-only state isolated from production environments for the full statutory period required by the UAE Federal Tax Authority, after which they are permanently destroyed.
9.4 Survival of Contractual Provisions
All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to: Ownership of Intellectual Property (Section 7), Zero-Knowledge Allocations and Master Password Disclaimers (Section 6), Warranty Disclaimers and Liability Caps (Section 8), Multi-Tiered Dispute Resolution (Section 10), and Miscellaneous Legal Clauses (Section 11).
10. Multi-Tiered Dispute Resolution, Alternative Dispute Resolution (ADR), and Severability
To preserve commercial resources, promote swift resolution, and maintain professional relationships, the parties agree to a structured, multi-tiered escalation process for all legal disputes.
10.1 Tier 1: Mandatory Informal Negotiations
Before initiating any formal arbitral or judicial proceeding, the complaining party must serve a formal written Notice of Dispute on the other party.
The Notice must state the factual basis of the claim, the specific legal provisions allegedly breached, and the precise financial or equitable relief sought;
The parties shall engage in good-faith, confidential informal negotiations via written correspondence and virtual meetings for a mandatory cooling-off period of thirty (30) calendar days from the date of receipt of the Notice.
10.2 Tier 2: WIPO Alternative Dispute Resolution (ADR)
If the controversy cannot be resolved through informal negotiations within the 30-day window, the parties are strongly encouraged and agreed to submit technical, intellectual property, and cybersecurity-related disputes to World Intellectual Property Organization (WIPO) Alternative Dispute Resolution (ADR) services:
Mediation proceedings shall be conducted under the WIPO Mediation Rules then in force;
If mediation does not result in a settlement within sixty (60) days of commencement, either party may refer the dispute to WIPO Expedited Arbitration;
The language of the arbitration shall be English, and the arbitral tribunal shall consist of a sole arbitrator possessing specialized expertise in cloud software and cryptographic security.
10.3 Tier 3: Final Judicial Jurisdiction
If ADR is unsuccessful, declines jurisdiction, or if a party seeks emergency equitable or injunctive relief to prevent immediate irreparable harm to intellectual property, trade secrets, or platform infrastructure, the courts of the Emirate of Sharjah or the UAE Federal Courts shall have final, exclusive jurisdiction.
10.4 Severability and Enforceability Preservation
If any section, subsection, clause, sentence, or phrase of this Agreement is adjudicated to be illegal, invalid, or unenforceable by an arbitrator or court of competent jurisdiction:
Such provision shall be modified and interpreted to accomplish the objectives of the original provision to the greatest extent possible under applicable law; and
The remaining provisions of this Agreement shall remain in full force, binding effect, and uncompromised operation.
11. Corporate Legal Notices and Authorized Contact Coordinates
All formal legal notices, DSAR requests, notifications of dispute, or inquiries concerning the application, interpretation, or enforcement of these Terms of Service must be directed to the authorized legal representatives of the Company at the coordinates below:
Operating Entity: Datasirpi FZC-LLC
Corporate Registration: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates (Trade License No. 4204396.01, TRN: 104137181400003)
Legal and Support Inquiries: support@datasirpi.com / contact@datasirpi.com
Customer Support Hotline: +971 54 425 4750
By clicking "I Agree," registering for an account, or downloading the Tower client applications, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.