Privacy Policy

1. Scope

This Privacy Policy applies to all information collected by d2defence through our website, mobile applications, services, and any other digital platforms we operate. This policy covers:

• Personal information collected directly from users
• Information collected automatically through our digital platforms
• Information received from third-party sources
• Data processed in connection with our services

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Company name, job title, industry, business requirements
• Account Information: Username, password, preferences, and account settings
• Communication Data: Messages, feedback, and correspondence with us

2.2 Technical Information

We automatically collect certain technical information, including:

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Information

Data is used exclusively for security purposes:

• Service Delivery: To provide, maintain, and improve our cybersecurity services
• Communication: To respond to inquiries and provide customer support
• Business Operations: To process transactions and manage accounts
• Marketing: To send relevant updates and promotional materials (with consent)
• Analytics: To understand usage patterns and improve user experience
• Legal Compliance: To comply with applicable laws and regulations

4. Data Storage, Retention, and Deletion

4.1 Data Storage

Your data is stored on secure servers located in data centers that comply with industry standards. We use cloud infrastructure providers that maintain appropriate security certifications.

4.2 Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

4.3 Data Deletion

Data Deletion: You may request deletion of your personal information at any time. We will delete your data within 30 days of your request, unless retention is required by law.

5. Data Security

Security is at our core. We implement industry-leading protections:

• Encryption: AES-256 at rest and TLS 1.3 in transit
• Certifications: Our systems are audited annually to maintain ISO 27001 and SOC2 Type II certifications
• Access Control: Strict multi-factor authentication for all administrative access

6. Data Sharing & Disclosure

We do not sell your data. Sharing occurs only with:

• Sub-processors: Essential infrastructure providers like AWS
• Legal Mandates: When required by valid legal process

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

7. User Rights & Choices

You maintain control over your data, including rights to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances

Requests can be submitted via our Trust Center or directly to our privacy team.

8. International Data Transfers

Data may be processed globally. We ensure equivalent protection through Standard Contractual Clauses (SCCs) and localized data residency options for enterprise clients.

9. Children's Privacy

Our services are strictly for enterprise use and are not directed at individuals under the age of 18. We do not knowingly collect data from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Updates to This Policy

We may update this policy to reflect changes in our practices. Significant changes will be notified via the dashboard or email, and by updating the "Last Updated" date.

11. Contact Information

For privacy inquiries or to exercise your rights, please contact us at: